Terms and ConditionsRebecca Epp

Terms and Conditions

Thank you for shopping small. By purchasing an item from The Steampunk Buddha ® , you understand that you are receiving a handmade original art piece from a small, family business. Most items can not be replicated.

  • All sales final.

 

  • Estimated shipping times: North America: USPS First Class Service 5-7 business days, Priority Mail Service 1-3 days. 

 

  • ATTENTION: Although I will ship within 48/72 hours of your order, the USPS Postal Service is currently experiencing delays. UPDATED 11-30-2020

 

I will do my best to ensure that your package arrives in the quickest possible time. I ship all orders via USPS First Class, so on a “normal” day, your package arrives in 5-7 days of being shipped. With the delay, it may be 7-10 days. I’m sorry if this causes any inconvenience and please message me before ordering if you need the item for a specific date. We do try to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose and the postal service situation.

RETURNS AND CANCELATIONS 

  • Orders can be canceled within 24 hours of ordering. After the 24-hour window is up I cannot cancel your order.
  • I currently can not accept returns, or exchanges, due to COVID19 health protocols, hygienic reasons, and the nature of the items. If there is a problem with your order I will correct the issue.  I typically ship the same/next day. I can not cancel any order that has already been shipped.
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Any package marked “Return to Sender” will be charged a $5 restocking fee before being refunded. Refund is based on the condition of the returned item. We do not accept returns. All sales final.

PRIVACY POLICY

I will only use your shipping and billing address, and contact information. IMPORTANT: PLEASE CHECK YOUR SPAM FOLDER FOR TRACKING INFORMATION AND EMAILS FROM US!